1. INTRODUCTION

Cinevision Global Ltd. (“Cinevision.ai,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, products, and services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1. Information You Provide

• Account Information: Name, email address, company name, phone number (optional)
• Payment Information: Credit card details, billing address (processed by third-party payment processors)
• Content: Videos, images, scripts, storyboards, and other media you upload to our Services
• Communications: Messages you send to us, including demo requests and support inquiries
• Profile Information: Preferences, settings, and customizations

2.2. Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies, pixels, and similar technologies (see Section 9)
• Log Data: Server logs, error reports, performance data

2.3. Information from Third Parties

• Authentication Services: If you sign in through third-party providers (e.g., Google, Apple)
• App Store Data: Information from iOS App Store or Google Play Store if you download our apps
• Analytics Partners: Aggregated data from analytics service providers

3. HOW WE USE YOUR INFORMATION

We use your information to:

3.1. Provide and Improve Services

• Process your content through our AI systems (Vertigo, TallTale, BIGidea)
• Generate vertical content, storyboards, pre-visualizations, and rendered videos
• Create and manage your streaming apps and FAST channels
• Provide customer support and respond to inquiries

3.2. Account Management

• Create and maintain your account
• Authenticate your identity
• Process payments and subscriptions
• Send service-related notifications

3.3. Communication

• Respond to demo requests and inquiries
• Send product updates and feature announcements
• Provide customer support
• Send marketing communications (with your consent)

3.4. Analytics and Improvement

• Analyze usage patterns to improve our Services
• Develop new features and products
• Conduct research and testing
• Monitor performance and troubleshoot issues

3.5. Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service
• Protect our rights and property

4. AI PROCESSING AND YOUR CONTENT

4.1. Content Processing

• Your uploaded content is processed by our AI systems to provide conversion, generation, and enhancement services
• We use your content solely to deliver the Services you request
• We do not use your content to train our general AI models without explicit permission

4.2. Content Retention

• We retain your uploaded content as long as necessary to provide Services
• You may delete your content at any time through your account
• Deleted content is permanently removed within 90 days

4.3. Generated Output

• AI-generated content (converted videos, storyboards, renders) belongs to you
• We claim no ownership rights to your output

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

5.1. Service Providers

• Cloud hosting providers (for storage and processing)
• Payment processors (for billing)
• Analytics providers (for usage insights)
• Email service providers (for communications)
• App distribution platforms (iOS App Store, Google Play Store)

5.2. Business Transfers

• In connection with mergers, acquisitions, or asset sales
• Your information may be transferred to the acquiring entity

5.3. Legal Requirements

• When required by law, subpoena, or court order
• To protect our rights, property, or safety
• To prevent fraud or security threats
• To enforce our Terms of Service

5.4. With Your Consent

• When you explicitly authorize us to share your information
• For purposes disclosed at the time of collection

6. DATA SECURITY

6.1. Security Measures We implement industry-standard security measures:

• Encryption in transit (TLS/SSL) and at rest
• Access controls and authentication
• Regular security audits and monitoring
• Secure data centers with physical security

6.2. Limitations No system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6.3. Your Responsibility

• Keep your account credentials confidential
• Use strong passwords
• Report suspected security breaches immediately

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

7.1. Access and Portability

• Request a copy of your personal information
• Receive your data in a portable format

7.2. Correction

• Update or correct inaccurate information through your account settings

7.3. Deletion

• Request deletion of your account and personal information
• Note: We may retain certain information as required by law

7.4. Opt-Out

• Unsubscribe from marketing emails (link provided in each email)
• Disable cookies through your browser settings
• Opt out of analytics tracking

7.5. Restriction and Objection

• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests

7.6. Withdraw Consent

• Withdraw consent for data processing where consent is the legal basis

To exercise these rights, contact us at info@cinevision.ai.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. COOKIES AND TRACKING TECHNOLOGIES

9.1. Types of Cookies We Use

• Essential Cookies: Required for the Services to function (authentication, security)
• Analytics Cookies: Help us understand usage patterns (Google Analytics, etc.)
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Used for targeted marketing (with your consent)

9.2. Cookie Management

You can control cookies through:

• Browser settings (block all cookies, block third-party cookies, delete cookies)
• Our cookie consent tool (when provided)
• Opt-out links from third-party providers

Note: Disabling essential cookies may affect Service functionality.

9.3. Do Not Track

Some browsers support Do Not Track (DNT) signals. We currently do not respond to DNT signals but honor opt-out preferences.

10. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, apps, or services (including social media platforms like Facebook, LinkedIn, YouTube, Instagram, TikTok). This Privacy Policy does not apply to third-party services. We encourage you to review their privacy policies.

11. CHILDREN’S PRIVACY

Our Services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect information from children. If we learn we have collected a child’s information, we will delete it immediately. If you believe we have collected information from a child, contact us at info@cinevision.ai.

12. RETENTION

We retain your information for as long as:

• Your account is active
• Necessary to provide Services
• Required to comply with legal obligations
• Needed to resolve disputes or enforce our Terms

When information is no longer needed, we securely delete or anonymize it.

13. REGION-SPECIFIC PROVISIONS

13.1. European Economic Area (EEA) and UK

If you are in the EEA or UK:

Legal Basis for Processing:

• Performance of contract (to provide Services)
• Legitimate interests (to improve Services, prevent fraud)
• Consent (for marketing, non-essential cookies)
• Legal compliance (to meet legal obligations)

GDPR Rights: You have the rights outlined in Section 7, plus the right to lodge a complaint with your data protection authority.

13.2. California Residents (CCPA/CPRA)

California residents have specific rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination for exercising rights

Categories of Information Collected:

• Identifiers (name, email, IP address)
• Commercial information (purchase history, subscriptions)
• Internet activity (usage data, cookies)
• Audio, visual, or similar information (uploaded content)
• Professional information (company name, role)

To exercise your rights, contact us at info@cinevision.ai or use the “Do Not Sell My Personal Information” link on our website.

13.3. Other Jurisdictions

We comply with applicable data protection laws in other jurisdictions. Contact us for region-specific questions.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date
• Sending email notification for significant changes

Continued use of Services after changes constitutes acceptance of the updated Privacy Policy.

15. CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us:

Cinevision Global Ltd. Email: info@cinevision.ai Website: https://cinevision.ai

Data Protection Officer: [To be designated if required by law]

For EEA/UK residents: If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

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